Reservations, housekeeping, electricity and water, air conditioning, door locks, phones and accounting. RoomMate runs them from one place, so the answer to "what is unit 14 doing right now" takes one look instead of four logins.
A booking engine that doesn't know the room is dirty. A thermostat app that doesn't know the guest left. An electricity bill that arrives a month after the unit was empty with the air conditioning running. Every one of those is a system that works fine on its own and tells you nothing useful in combination.
RoomMate was built the other way round — one system that holds the reservation, the housekeeping status, the meter readings and the room's hardware, so it can notice things no single app can. A vacant unit cooling to 68°F is only visible if something knows both the thermostat and the booking.
Every one of these is live, not roadmap.
Bookings, rates by season, deposits, cancellation rules and a room-assignment queue. Channel allocations control exactly what an OTA is allowed to sell.
Daily task lists driven by arrivals and departures, with status visible to the front desk rather than shouted down a corridor.
Hourly electricity readings per unit and 15-minute water readings, with alerts for a vacant unit consuming as though occupied — the leak and the left-on AC both show up the same day.
Thermostat control and scheduling across the property, cross-checked against occupancy so empty rooms aren't cooled for a week.
Guest keycards issued against the booking, so the card and the reservation cannot disagree.
A web portal for guests and owners, with multi-factor authentication, encrypted personal data and a hardened public tier separated from the systems holding your credentials.
Charges, invoices and a night audit, with write-back to QuickBooks so the front desk and the books agree.
Ask a question of your own filing — contracts, statements, scanned records — and get the document, not a folder tree.
RoomMate runs the day-to-day operation of a 38-unit beachfront resort in the Cayman Islands, and has done since March 2026. Every module above exists because that property needed it on a specific day.
A demo is the fastest way to judge whether this fits your property. Tell us how many units you run and what you're using today.
We reply to every enquiry personally.